Privacy Policy | The Jingle Team

Information We Collect

We collect personal information that you provide to us directly or automatically when using our website. This may include:

Information you provide:

Name

Email address

Billing details

Brand or project information submitted through our forms

Any files, references, or notes you upload for your order

Information collected automatically:

IP address

Device and browser information

Pages visited on our website

Cookies and analytics data

How We Use Your Information

We use your information to:

Provide and deliver your custom jingle or audio service

Process payments and send invoices

Communicate with you about your order

Improve our website, products, and customer experience

Manage customer support

Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Payment Information

Payments are securely processed through trusted third-party payment providers (such as Stripe or PayPal).

We do not store or have access to your full payment card details.

Sharing Your Information

We may share your data with:

Service providers that help us operate our business (hosting, analytics, payment processors)

Contracted audio producers working on your project

Legal authorities, if required by law

We ensure all partners meet strict privacy and data protection standards.

Data Storage & Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, and unauthorised access.

However, no online transmission is ever 100% secure, and we cannot guarantee absolute protection.

Our website uses cookies to:

Provide essential functionality

Analyse website traffic

Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your data

Opt out of marketing communications

Request a copy of the information we hold

To make a request, contact us at:

📧 hello@thejingleteam.com

Data Retention

We retain your information for as long as necessary to:

Provide services

Maintain business records

Comply with legal obligations

You may request deletion at any time.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

📧 hello@thejingleteam.com

Space Tech Pty Ltd

Australia